Just like the other office supply companies, we advertise the full range of products. The big difference with Blue Ink, however, is how we deliver.
It may surprise you to know that all office supply companies actually only stock key lines. All other items are placed on a back order which generally takes a minimum of five(5) working days for delivery. Just like our customers, we don’t like back orders. As such, we refuse to make it a normal condition of supply for our clients.
To avoid the lengthy delays, which cost us all time and money, our systems monitor the usage of our key clients and forecast our stock requirements as our business grows. Our customer service teams constantly communicate with our suppliers and logistic partners to ensure our incoming orders are meeting our target service levels. This means we have an extremely high fill rate.
Hard to find items
Our staff can identify an alternative product for you if the one you’re after is out of stock. They can pick up a mistake in your ordered quantity or track down a hard-to-find item that you can’t remember the name of. No computer system can offer this.
Money-back guarantee
We stock quality products and happily stand behind them.
If you’ve received a damaged or inferior product, simply contact us. We’ll organise a hassle-free pickup and we’ll credit your account.